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Getting Help

Cross Canada Phonelines

The Canadian Centre for Substance Abuse provides treatment phone lines for each province and territory in Canada where you can find out about publicly-funded treatment services available in your area. These phone lines do not offer information on facilities that are only privately funded.

The Sunshine Coast Health Centre has a Directory of Alcohol and Drug Rehab Programs for major cities and most provinces in Canada.


The Family Navigation Project at Sunnybrook Health Science Centre provides expert navigation of the mental health and addictions service system for youth aged 13-26 and their families, who are living in the Greater Toronto Area (GTA). The Family Navigation Project will not provide the treatment itself, but rather will help to connect families to the most appropriate treatment resources available.

Parents’ Lifelines of Eastern Ontario (PLEO)  provides support and information to parents and caregivers in and around Ottawa (the Champlain LHIN) with children, youth and young adults to age 24 who are facing mental health and/or addiction challenges and helps them navigate the system to find the right services.

Mentoring, Education, and Clinical Tools for Addiction: Primary Care–Hospital Integration (META:PHI) is a relatively new collaborative project which connects those with substance use disorders to an integrated care pathway for addictions.

Patients in emergency departments (ED), primary care, withdrawal management centres, community organizations, and hospitals are connected with Rapid Access Addiction Medicine (RAAM) clinics. Here, they are seen by an addiction physician and nurse or counsellor. Those with alcohol, opioid, benzodiazepine and cannabis use disorders are offered medication-assisted treatment, then transferred to primary care when stable. Those using cocaine or crystal meth are offered brief counselling and referral to other services as well as connection to primary care if needed. RAAM clinics do not require pre-booked appointments. Any care provider may refer patients and patients may also self-refer. Patients entering the pathway in the ED are offered evidence-based treatment for withdrawal and cravings, as well as harm reduction advice and naloxone when applicable. They are then discharged with a short-term prescription when indicated and offered follow-up within 1-2 days at a RAAM clinic. META: PHI provides education and support to care providers at all stages along the care pathway.

META: PHI was piloted in seven sites across Ontario:

  • London (London Health Sciences Centre)
  • Newmarket (Southlake Regional Health Centre)
  • Ottawa (The Ottawa Hospital)
  • Owen Sound (Grey Bruce Health Services)
  • Sarnia (Bluewater Health)
  • St. Catharines (Niagara Health System)
  • Sudbury (Health Sciences North)

The project is now being rolled out in Toronto with the support of the Toronto Central Local Health Integration Network (LHIN), and involves eight partner hospitals and the development of five new RAAM clinics.

The eight partner hospitals involved in META: PHI in Toronto are:

  • Women’s College Hospital (has a new RAAM available to everyone)
  • St. Michael’s Hospital (has a RAAM available to everyone)
  • St. Joseph’s Health Centre (has a RAAM available to everyone)
  • Michael Garron Hospital (RAAM coming Fall 2017)
  • Sunnybrook Health Sciences Centre (RAAM coming 2017/2018)
  • Mount Sinai Hospital
  • Toronto Western Hospital (RAAM coming Fall 2017)
  • Toronto General Hospital

A community-based RAAM is coming in 2017/2018.

All hospital patients and patients in the community have access to RAAM clinics, but not every hospital hosts a RAAM.

Ontario Addiction Treatment Centres (OATC) has over 60 clinic locations in Ontario that provide medication assisted treatment like methadone and Suboxone. Counselling is also available at these locations and it is provided by another service provider.